General conditions of purchase

ORDER AND PRICE MODALITIES

Customers have the possibility to make all their orders from the website: www.cbdinteraction.com.

Each client declares with full capacity to use credit cards and that they have sufficient funds to cover all costs resulting from the purchase of products through www.cbdinteraction.com.

By clicking on the “Pay” button during the purchase process, the member declares to fully and unreservedly accept all of these General Conditions of Sale.

The data registered by www.cbdinteraction.com constitute the proof of the transactions made between www.cbdinteraction.com and the members of its Private Community. www.cbdinteraction.com will confirm your order by sending an email.

The contractual information is presented in Spanish and will be confirmed at the latest at the time of delivery.

All taxes are included in the prices of our products, but do not include transport costs.

The minimum purchase is € 10 (without considering shipping or other expenses).

www.cbdinteraction.com reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rates in force at the moment of the registration of the orders (subject to availability of the product), except manifest typographical error.

The products remain the property of the supplier until such time as the full payment of the price has occurred.

www.cbdinteraction.com reserves the right to reject an order from any member with whom it has a litigation.

AVAILABILITY

www.cbdinteraction.com will do everything possible to please all its customers in the demand for the products.

In case of unavailability of the product after the order has been placed, the client will be informed by email of the cancellation of the order.

As a result of this demand, the speed of the return in the customer’s bank account will depend on the type of bank card and the conditions of each bank. These deadlines are again specified in the “Delivery” clause.

 

PAYMENT

  • Cash on delivery:

The payment is made at the moment that the express delivery man delivers the order. If you are absent, you can make another attempt or warn to pick it up at a collection point indicated by the transport company.
For refunds of money will be made as follows as long as the amount does not exceed 6 €, in which case a discount voucher for the next purchase will be made.
Indicating a transfer where the customer was made.

  • Wire transfer.

This payment method will not have any cost for the client
The amount of the returns will be charged to the account indicated by the customer
To make the payment of an invoice must be:
Invoice number
Name of the person who enters.
It should go to www.cbdinteraction.com in the account number provided by the company.
Send the receipt to the mail: INFO@cbdinteraction.COM  sending in the receipt receipt.

  • Paypal

In this modality, the payment will be charged according to the customer’s contract with paypal, in the same way, the returns where the company has to pay any amount will be made in the same way.
This mode has no cost to the customer.

 

SECURITY

For your safety www.cbdinteraction.com has relied on the payment system by credit card to a payment gateway.

The bank details entered are encrypted and transmitted securely to the bank’s servers and, subsequently, they are verified with the issuing bank to avoid possible fraud and abuse.

This data entry procedure is guaranteed by SSL encryption technology (Secure Socker Layer) -128 bits, one of the most advanced and effective protection systems currently available, thanks to which no third party will have access via Internet to this relative information to the bank details entered by the customer.

Only the Bank and PayPal have access to the banking data linked to these means of payment, so that www.cbdinteraction.com does not know or record this information during the payment transaction.

 

DELIVERY

The supplier will send the products to the distribution warehouse, from where the products will go, whose final destination will be the address that the buyer establishes. Each time an order is sent, the buyer will receive an email.

The transportation expenses will be at the buyer’s expense.

The purchase order corresponding to the order will be available at www.cbdinteraction.com, once the payment is confirmed, which can be viewed through the link: “My Orders”, from the issuance of the email. This original purchase order includes delivery costs and VAT.

www.cbdinteraction.com will ask its customers to choose the place of delivery, specifying their address, office or center where they want the product delivered. The delivery time ranges between 24 and 72 business hours.

www.cbdinteraction.com will inform the customer of the delivery order of the distribution warehouse, by sending an email.

Each delivery is considered made from the provision of the product to the customer by the carrier, materialized by the control system used by the carrier. It is up to the recipient to check the order at the time of delivery and then make all reservations and claims that appear justified, including the possibility of rejecting the package, if it had been opened or if it has obvious signs of deterioration.

Reservations and complaints should be directed to www.cbdinteraction.com by email to the address that will be found on the page of www.cbdinteraction.com.

 

RETURN

All products sold may be returned for 7 days from the date of delivery, in accordance with the provisions of the Spanish Retail Trade Law.

Previously, the client must indicate his intention by email. www.cbdinteraction.com will answer by means of another email specifying the precise instructions for the return of the product.

The return costs will be borne by the customer.

The refund on the customer’s account as a result of this return, will be made within 7 days from the receipt of the goods by www.cbdinteraction.com.

The return can not take place in any case if the products supplied were manifestly object of use.

The products must be returned properly protected, in their original packaging, in a perfect condition (not damaged or soiled by the customer) with all accessories, instructions and documentation. They will be sent to the place specified by www.cbdinteraction.com in the precise instructions for returning the product sent by email.

In the event that the return is not accepted by the supplier because it is understood that the product whose return is intended to have been used, these products will remain in the distribution warehouse to be picked up by the customer, for a period not exceeding thirty days from your return.

Neither can the packages be returned in which there is no attached element that allows the sender to be identified (order number, name, address, …).

The expenses and risks linked to the return of the product will be borne by the sender, who must send them safely and with the necessary guarantees so that the returned merchandise arrives in perfect condition.

Through www.cbdinteraction.com you can make refunds of the purchased products for the amount of them. Once the returned products have been received, www.cbdinteraction.com will check that they are in good condition and proceed to the payment of the amount paid minus the shipping costs (7 € VAT included), regardless of the amount of the returned product.

Anyone who returns your product will receive an email informing you of the amount of your refund.

 

WARRANTY

The guarantees and after-sales services will be governed by Royal Legislative Decree 1/2007 of November 16, which approves the text of the General Law for the Defense of Consumers and Users. According to this norm, the seller is obliged to deliver to the consumer and user products that are in accordance with the contract, responding to him of any lack of conformity. The consumer and user has the right to repair the product, its replacement, the price reduction or the termination of the contract.

 

RESPONSIBILITY, LITIGATION AND APPLICABLE LEGISLATION

www.cbdinteraction.com can not be considered responsible for the breach of the contract concluded in case of stock-outs or product unavailability, force majeure, disturbance or total or partial strike, in particular, of postal services and means of transport and / or communications, flood or fire. In case of litigation, the member will be directed by priority to www.cbdinteraction.com to obtain a friendly solution.

The Courts of Madrid are the only competent ones. The present general sales conditions will be interpreted in Spanish and will be carried out in accordance with Spanish law. Any disagreement that may arise due to its validity, interpretation or execution will be submitted to the Courts of Madrid, to which expressly exclusive attribution of competence is made.

 

MODIFICATION OF THE GENERAL CONDITIONS OF SALE

www.cbdinteraction.com reserves the right to modify the general conditions of sale without prior notice, may change, delete or add both the content and services provided through it as the way in which they appear presented or located in your servers.

These changes must be accepted by the User each time a purchase is made effective through the page www.cbdinteraction.com.

The members of the “Private Community of www.cbdinteraction.com” that are not in agreement with the modifications of the general conditions, must notify it and, from the date on which the new version will come into force, they should stop using the services www.cbdinteraction.com. In the event of any of the terms of the general conditions were illegal or unenforceable, will be null and void and applying what was agreed by the parties and failing that set out in the Spanish Civil Code.

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